TERMS & CONDITIONS
1. Using Our Website
By visiting or purchasing from Souq Ni’mah, you agree to follow these Terms & Conditions. We may update them occasionally, and continued use of the website means you accept any changes.
2. Products & Descriptions
We aim to provide accurate photos, colours, and descriptions. However, colours may vary slightly due to lighting or screen settings.
We reserve the right to update product details, pricing, or availability at any time.
3. Orders & Payments
All orders must be paid in full at checkout.
We may cancel or refuse an order if:
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The item is out of stock
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Payment cannot be processed
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Fraud or misuse is suspected
If an order is cancelled, you will be refunded in full.
4. Pricing
All prices are listed in AUD unless stated otherwise.
Prices may change without notice, but confirmed orders will not be affected.
5. Shipping
Shipping times are estimates only. Delays caused by couriers, customs, or external factors are outside our control.
Customers are responsible for providing accurate shipping information. Orders sent to the wrong address due to incorrect details are not eligible for refunds.
6. Returns & Refunds
Our Refund Policy applies to all purchases.
By placing an order, you agree to the conditions outlined in our Refund Policy, including:
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Eligibility requirements
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Items that cannot be returned
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Timeframes
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Return shipping responsibilities
7. Intellectual Property
All content on this website — including images, text, logos, and designs — belongs to Souq Ni’mah.
You may not copy, reproduce, or use any content without written permission.
8. Limitation of Liability
Souq Ni’mah is not responsible for:
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Losses caused by incorrect use of products
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Delays or issues caused by shipping carriers
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Technical issues beyond our control
To the fullest extent allowed by law, our liability is limited to the amount you paid for the product.
9. Privacy
Your personal information is handled according to our Privacy Policy.
By using our website, you consent to the collection and use of your information as described there.
10. Contact Us
For questions about these Terms & Conditions, contact us at: